Continuous improvement in procurement following a merger or acquisition. Ah, mergers and acquisitions, the corporate equivalent of a whirlwind romance—often just as complicated and almost always demanding operational finesse. While the boardrooms buzz with synergy discussions and stakeholder expectations, the often-overlooked procurement department becomes a sort of “No Man’s Land.” Suddenly, you’re left with disparate systems, supplier sprawl, and the ever-dreaded cost duplication. This is where the benefits of Continuous Improvement in procurement shine through.
Fret not, noble members of the managerial echelon. A magic wand exists to resolve these woes—Continuous Improvement. But unlike most magic, this wand thrives on strategy, data, and just a dash of that ‘Lean Six Sigma’ sorcery. So, grab that cup of artisanal coffee (I know you have one), and let’s delve deeper into Continuous Improvement in procurement.

The Gordian Knot: Challenges in Procurement Post M&A
Cost Duplication
If your procurement is singing, “It Takes Two to Tango,” you might be dancing inefficiently. Double purchasing materials or services, each following its own cost structure, leads to a significant capital bleed. Continuous Improvement can address this.
Too Many Suppliers
Imagine orchestrating a symphony with musicians from several orchestras. A cacophony, isn’t it? Similarly, excess suppliers can lead to overlapping scopes, making it a herculean task to align performance and cost efficiency. Here too, the tenets of Continuous Improvement can provide guidance.
Non-Standard Processes and Systems
Procurement departments with legacy systems operate like tourists speaking different languages. Yes, the universal language of commerce helps, but much’s still lost in translation. When merged, the lack of standardisation makes collaboration a cumbersome ordeal. Continuous Improvement offers a route to standardisation.
Quality Inconsistency
Standardising quality across multiple legacy systems is about as simple as trying to get a room of ten people to agree on the best pizza toppings (it’s pineapple, by the way, and I will not be taking questions at this time). Once again, Continuous Improvement can be the answer.
The Unseen Alchemist: Benefits of Continuous Improvement in Procurement
Continuous Improvement isn’t just a concept; it’s a culture. Leverage it, and watch your procurement woes transmute into assets.
Streamlining via Lean and Six Sigma
Lean Six Sigma and its statistical analysis component can create an environment of high process visibility. The DMAIC (Define, Measure, Analyse, Improve, Control) approach is ideal for standardising procedures across the procurement landscape. This is Continuous Improvement in action.
Tools to Use: Value Stream Mapping
Begin with a Value Stream Map to analyse the flow of materials and services. Thanks to Continuous Improvement practices, many companies have utilised this tool effectively to eliminate waste in procurement.
Tactical Supplier Rationalisation
Tossing all but one supplier out the window may seem appealing, but the goal is strategic optimisation, not mere reduction.
Tools to Use: Kraljic Matrix
Categorise your suppliers using the Kraljic Matrix. Consider the value and complexity of each supplier, and tailor your relationships to foster synergy and Continuous Improvement.
Harmonising Systems through Technology
Use technology as the bridge between your disparate islands of legacy systems. An integrated tech stack streamlines the procurement process and offers real-time data insights. Again, this is a hallmark of Continuous Improvement.
Tools to Use: ERP Systems
When integrated, ERP (Enterprise Resource Planning) systems can bring about this harmonisation. Companies like Coca-Cola have effectively used ERP systems to unify their global operations post-acquisition, thanks to a focus on Continuous Improvement.
Quality Oversight Through Change Management
Change Management, often relegated to the dungeons of corporate jargon, is the key to ensuring quality consistency. In layman’s terms, change management is the “Look before you leap” of the business world, with much better analytics.
Tools to Use: ADKAR Model
The ADKAR model (Awareness, Desire, Knowledge, Ability, Reinforcement) offers a five-step approach to effective change management, aligned with Continuous Improvement.
A Stitch in Time: ROI and Beyond with Continuous Improvement
Investing in Continuous Improvement now could save you a fortune later. Think of it as buying an umbrella before the clouds gather; nobody ever regretted staying dry.
The Network Effect of Continuous Improvement
Ah, the network. It’s not just about who you know, but how efficiently your systems communicate. The network effect generated through streamlined procurement is a byproduct as valuable as the initial cost savings. A well-oiled machine attracts more business, better partnerships, and improved employee satisfaction. All of these are facets of a company well-versed in Continuous Improvement.
Your Next Action: Become the Maestro with Continuous Improvement
Enough with the theory. Let’s bring this to life. Reach out to discuss how we can partner to unearth the treasure buried within your procurement department. And if you’re more of a DIY enthusiast, visit profitableprocesses.com to pick up some of the tools for your toolkit.
Regarding mergers and acquisitions, the time is now to untangle the Gordian Knot of your procurement woes. Because, as we all know, fortune favours the prepared—or, in our case, the continuously improving.
Also Read:
Blueprint for Disruption, Innovation and DFSS
TRIZ, HOQ (QFD) and other Advanced Innovation Tools
Innovative Process Evolution System (IPES)® – The Future of Process Excellence
Unleashing the Power of ChatGPT for Continuous Improvement
Virtual and Augmented Reality in Process Improvement
Blockchain in Process Improvement: Using Distributed Ledgers to Streamline Processes
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