Doing the basics right to create a solid process excellence foundation
A proper process excellence foundation puts a solid process excellence program in place. Despite the best efforts, adopting a process excellence strategy will fail unless the leaders of an organization are committed to getting the basics right.
Articles have been written and studies were undertaken a year after to show the state of process excellence only to highlight some of the same challenges leaders continue to experience. Many of these frustrations can be avoided when leaders commit to maintaining a robust opportunity selection and resourcing system.
Doing the right thing ensures that the loudest voice or department does not automatically obtain the lion’s share of process excellence resources and effort.
4 BasicProcess Excellence Foundation Blocks
The leadership of an organization owes it to all stakeholders to establish a robust system that effectively:
- identifies all opportunities
- Prioritizes and selects the right opportunities
- Defines the top opportunities in detail
- Selects the right method to apply and the right resources for execution
Process Excellence Foundation 1: Doing the right thing is about scanning the entire organization for improvement and growth opportunities for both short-term and long-term impact.
Process Excellence Foundation 2: Armed with a basic overview of potential projects a mechanism is developed that objectively assists with prioritizing all the organization’s opportunities and their worth. Selection is made using basic mathematics or statistics followed by a logic screening undertaken by leaders at various levels within the organization.
Process Excellence Foundation 3: The selected projects are carefully defined by the project sponsor using as much data and evidential facts as is available at the time.
Process Excellence Foundation 4: Before the right qualified resource is handed an opportunity to lead, leaders should select the appropriate process excellence method that will efficiently deliver the best results.
During the following four posts, we will explore each one of the four steps in much more detail.
Click here to read the next article in this series, Identifying Processes Excellence Opportunities.
10 Crucial Business Process Management Building Blocks
Identifying Process Excellence Opportunities
6 Steps To Prioritizing Improvement Opportunities
Defining Improvement Opportunities